McAllen public utilities bill payment site is currently down for maintenance.
Payment options available to the public are:
McAllen City Hall drive-thru
Mon-Fri. 7:30 a.m. – 5:30 p.m.
Substation locations – all HEB stores
Automated Payment System (IVR)
956-681-1600 (Choose option 1) – Available 24/7 for Payments Only
Mobile App
With our mobile app you will not only save time, but you will avoid late fees and disconnections. Available to download free on the App Store or get it on Google Play.