DEPARTMENT
|
QUESTIONS
|
Golf |
What are fees at the Palm View Golf Course? |
Golf |
What tee times do you have available? |
Golf |
Do I need a tee time to play there? |
Golf |
Do you have a driving range? |
Golf |
Is it a private golf course? |
Golf |
Does the Golf Course have a restaurant? |
Golf |
What are the Golf Course hours of operation? |
Golf |
Do you offer golf lessons? |
Golf |
Do you have afternoon Golf rates? |
Golf |
is the Golf Course open on Thanksgiving Day? |
Golf |
is the Golf Course open on Christmas Eve? |
Golf |
is the Golf Course open on Christmas Day? |
Golf |
is the Golf Course open on New Year's Eve? |
Golf |
is the Golf Course on New Year's Day? |
Passports |
What is the number to call to request U.S. Passport Book/Card Information? |
Passports |
Can I obtain passport information online? |
Passports |
Can I apply online? |
Passports |
Do I need to present a Driver license or identification to apply for a U.S. Passport Book/Card? |
Passports |
Where can I apply for a U.S. Passport Book/Card? |
Passports |
How can I apply and what are the requirements to apply for a U.S. Passport Book/Card? |
City Secretary |
When does the City hold Elections? |
City Secretary |
Where can I find election information? |
City Secretary |
Where is my election polling place? |
City Secretary |
When are City Commission Meeting held? |
City Secretary |
Where can I find agendas and packets? |
City Secretary |
How can I become an Election Worker. |
City Secretary |
What is the process to obtain a proclamation? |
City Secretary |
Do I need a permit for music? |
City Secretary |
Do I need a permit to close the street for a party? |
City Secretary |
What is the cost of a special permit? |
City Secretary |
Where can I get a liquor license for a restaurant? |
City Secretary |
How can I apply to serve on an advisory board? |
City Secretary |
What is the schedule for City Commission Meetings? |
City Secretary |
Can I talk to the Mayor and City Commission during a meeting? |
City Secretary |
Can I address the Mayor and City Commission on an agenda item? |
City Secretary |
Do I need a permit to sell items door to door? |
City Secretary |
Where can I register to vote? |
Building Permits & Inspections |
What is the number to request an inspection by McAllen Code Enforcement? |
Building Permits & Inspections |
Can I obtain permits online? |
Building Permits & Inspections |
What kind of permits can I obtain online? |
Building Permits & Inspections |
Do I need a license to apply for a permit? |
Building Permits & Inspections |
Where can I get a business license permit? |
Building Permits & Inspections |
Can I obtain permit records for my property? |
Building Permits & Inspections |
Where can I view permit records? |
Building Permits & Inspections |
How can I get electricity for my new business or property? |
Building Permits & Inspections |
How can I get an additional water meter for the sprinkler system? |
Building Permits & Inspections |
Do I need a permit to paint, add or remove tile? |
Building Permits & Inspections |
Do I need a permit to add or replace a fence in my house? |
Building Permits & Inspections |
Do I need a permit to replace shingles? |
Building Permits & Inspections |
Where can I apply for a building permit? |
Building Permits & Inspections |
Do I need a permit for an addition? |
Building Permits & Inspections |
What is a green or orange notice? |
Building Permits & Inspections |
What is a setback? |
Building Permits & Inspections |
How can I find setbacks for a residential property? |
Building Permits & Inspections |
How can I find setbacks for a commercial property? |
Building Permits & Inspections |
Do I need a building Permit for a concrete slab? |
Building Permits & Inspections |
Do I need a building permit for an above ground swimming pool? |
Building Permits & Inspections |
Where can I complain on a vacant or abandoned structure? |
Building Permits & Inspections |
Can I built over an easement? |
Building Permits & Inspections |
Do I need a permit for a pop-up tent (temporary tent)? |
Building Permits & Inspections |
What is a partial pass inspection result? |
Building Permits & Inspections |
Where can I find building permit fees? |
Building Permits & Inspections |
What is the cost for a permit (plumbing, electrical, mechanical, building)? |
Building Permits & Inspections |
How can I avoid a building citation? |
Building Permits & Inspections |
Do I need a permit for a water heater? |
Building Permits & Inspections |
Do I need a permit to replace an A/C? |
Building Permits & Inspections |
Do I need a permit for a/c ductwork? |
Building Permits & Inspections |
Do I need a permit for a treehouse? |
Building Permits & Inspections |
Do I need a permit to change out a grease trap? |
Building Permits & Inspections |
Do I need a permit for solar panels? |
Building Permits & Inspections |
Do I nned a permit for a storage room? |
311 |
What is McAllen 311? |
311 |
How do I contact McAllen 311? |
311 |
What are your business hours? |
311 |
What holidays are you closed? |
311 |
Will my garbage be picked up on holidays? |
311 |
How can I schedule an appointment to apply for a passport? |
311 |
Where can I get a birth certificate? |
311 |
Where can I report a weedy lot? |
311 |
How can I report a pothole? |
311 |
How can I report my missed brush? |
311 |
What times are parks open? |
311 |
How can I reserve a park? |
311 |
Where can I find a community center? |
311 |
Where can I report my light out? |
311 |
When is the Holiday Parade? |
311 |
Where can I get information regarding Drainage Projects? |
311 |
Where can I report a stop sign down? |
311 |
Where can I dispose of brush? |
311 |
Where can I report a noise complaint? |
311 |
Where can I report a streetlight out? |
311 |
Where can I report a broken water sprinkler? |
HR |
Can I work for the City of McAllen if I have a criminal history? |
HR |
Will I have to go through a background check to work for the City of McAllen? |
HR |
Do I have to be bilingual to work for the City of McAllen? |
HR |
What is the website for the City of McAllen? |
HR |
What is the City of McAllen’s Human Resources Department’s phone number? |
HR |
Can I apply for more than one job with the same application? |
HR |
How long does the hiring process take? |
HR |
How long does it take to get the results of my background? |
HR |
Can I fill out a paper job application? |
HR |
How often are jobs posted? |
HR |
How long does it take to fill out a job application online? |
HR |
What documents will I need to provide if hired? |
HR |
Where can I see the benefits the City offers? |
HR |
Where can I check the status of my application? |
HR |
Where can I see what jobs are available with the City of McAllen? |
HR |
Where can I apply for a job with the City of McAllen? |
HR |
How old do I need to be in order to volunteer at the City of McAllen? |
HR |
How do I apply to be a volunteer for the City of McAllen? |
HR |
Can I be a Police or Fire volunteer for the City of McAllen? |
HR |
What types of events or jobs can I volunteer for in the City of McAllen? |
HR |
Can I volunteer for the City of McAllen if I have a criminal history? |
HR |
Will I have to go through a background check to volunteer for the City of McAllen? |
HR |
Is the City hiring Police Officers? |
HR |
Is the City hiring Firefighters? |
HR |
Where can I apply to be a Police Officer? |
HR |
Where can I apply to be a Firefighter? |
Budget |
Where can I view adopted budget documents? |
Budget |
When does the City’s Fiscal Year Budget begin? |
Budget |
Where does the proposed budget gets filed? |
Budget |
Who files the proposed budget? |
Budget |
When does the proposed budget gets filed? |
Budget |
Where can the public review the proposed budget? |
Budget |
When does the City's Annual Budget gets adopted? |
Retail |
Where can I find events and community activities? |
Retail |
What is there to do in McAllen? |
Retail |
Does McAllen have a community calendar? |
Retail |
Where can I find McAllen restaurant listings? |
Retail |
Where can I find McAllen hotel listings? |
Solid Waste |
What is the number to call to request trash bins? |
Solid Waste |
What is the number to call to request trash bins for my new home? |
Solid Waste |
Do I only place trash in my black trash bin? |
Solid Waste |
What can I place in the recycle bin? |
Solid Waste |
Can I throw a Pizza Box in Blue recycle bin? |
Solid Waste |
Can I get my damaged trash bin replaced? |
Solid Waste |
Can I get my missing trash bin replaced? |
Solid Waste |
Can I get my recycling bin replaced? |
Solid Waste |
How can I get a roll-off dumpster? |
Solid Waste |
Do I need a dumpster for my business? |
Streets & Drainage |
Is there a fee to have Graffiti removed? |
Streets & Drainage |
How long does it take for reported potholes to be repaired? |
Streets & Drainage |
How do I get my sidewalk repaired? |
Streets & Drainage |
How often do the street sweepers go by the neighborhoods to sweep? |
Streets & Drainage |
How do I request to have the storms drains in my neighborhood cleaned? |
Planning |
What is the number to the planning department? |
Planning |
What is the address to the planning department? |
Planning |
How can I see what I can build on my property? |
Planning |
When are the Planning & Zoning Commission meetings? |
Planning |
When does the Zoning Board of Adjustments meet? |
Planning |
When does the Historic Preservation Council meet? |
Planning |
Am I in the Historical District? |
Planning |
How do I apply for a zoning change? |
Planning |
What is a variance? |
Planning |
Who approves a variance? |
Planning |
What is a conditional use permit? |
Planning |
How long is the conditional use permit process? |
Planning |
What is my property zoned for? |
Planning |
What is a site plan? |
Planning |
Do I need to create a site plan? |
Planning |
What is the Neighborhood Matching Grant Program? |
Planning |
Who can apply for a Neighborhood Matching Grant? |
Planning |
Is my property in the Mcallen City limits? |
Purchasing |
How can I do business with the city of McAllen? Or How can be registered as a vendor for the City of McAllen. |
Purchasing |
What are the requirement to do business and be a vendor with McAllen? |
Purchasing |
Where can I view open bids? |
Purchasing |
Does McAllen work with vendors who are under a cooperative agreement? |
City Manager |
Who is my Commisioner? |
City Manager |
What district do I live in? |
City Manager |
What is your website? |
City Manager |
When is the next City Commission meeting? |
City Manager |
Where can I find the citizen survey? |
City Manager |
Where can I find the organizational chart? |
City Manager |
Where can I find the sales tax revenue report? |
City Manager |
Where can I get more information regarding EB-5? |
Grants |
What is CDBG? |
Grants |
Where can I find a list of CDBG activities? |
Grants |
What does the Community Development Council do? |
Grants |
How do I apply to become a Community Development Council member? |
Grants |
How do I apply for housing? |
Grants |
How do I apply for CDBG funds? |
Grants |
They disconnected my water (or electricity), where can I get help? |
Grants |
I am being evicted, where can I call? |
Grants |
I need help with medication, where can I call? |
Grants |
I am homeless, where can I find shelter? |
Grants |
I am leaving an abusive relationship, where can I find shelter? |
Grants |
Does the City help with rehabbing houses/fixing homes? |
Grants |
Do you offer grants for starting a business? |
Grants |
I am a Section 3 resident; how do I get a job? |
Grants |
I would like to volunteer but I don’t know where (or where to start)? |
PIR |
How can I submit a public Information request? |
PIR |
Can I pay for my PIR with my credit card? |
PIR |
Is there a fee for zoning verification letters? |
PIR |
Is there a fee for an address verification letter? |
PIR |
Where can I obtain a background check, criminal history check, or clearance letter? |
Tax Office |
What is the Tax Office phone number? |
Tax Office |
Where can I go pay my City Taxes? |
Tax Office |
Where can I apply for an Exemption? |
Tax Office |
What is the number to the Hidalgo County Appraisal District? |
Tax Office |
What is the address to the Hidalgo County Appraisal District? |
Tax Office |
How can I change my address for my property tax bill? |
Tax Office |
Can I pay my County Taxes at your office? |
Tax Office |
Can I do a title transfer or vehicle registration at your office? |
Tax Office |
How can I contact the Hidalgo County Tax Office? |
Tax Office |
How can I pay my Property Tax Bill? |
Tax Office |
Can I pay my City of McAllen tax bill online? |
Tax Office |
What is the fee to pay online? |
Tax Office |
How can I obtain a tax statement? |
Tax Office |
Do I pay more taxes if there was new construction added to my home? |
Tax Office |
Can I mail my tax bill? |
Tax Office |
Do I have to pay my tax bill in person? |
Tax Office |
What is the deadline to pay my 2019 Property tax bill? |
Tax Office |
How can I avoid paying a late fee? |
Tax Office |
How can I calculate my property tax bill? |
Tax Office |
What is Property Tax? |
Traffic |
How can I get speed humps installed on my street? |
Traffic |
Where can I report my streetlight outage? |
Traffic |
How can I request a “We Love Our Children – Please Slow Down” sign? |
Traffic |
How can I request a “No Parking” sign in front of my house? |
Traffic |
How can I get “No Dumping” signs installed? |
Traffic |
How can the faded pavement markings on my street repainted? |
Traffic |
Where can I report a traffic signal that never came on for me to proceed? |
Traffic |
Where can I report a potholes? |
Engineering |
What is the number to the Engineering Department? |
Engineering |
How can I obtain a copy of my subdivision plat? |
Engineering |
What are my building setbacks/easements? |
Engineering |
Do I need a permit to build a driveway? |
Engineering |
Do I need a permit to build a sidewalk? |
Engineering |
Do I need a permit to build a fence? |
Engineering |
What is the City’s Design Standards for public improvements? |
Engineering |
What is a flood map? |
Engineering |
How can I get a copy of the flood map for my area? |
Engineering |
How can I know if my property falls in a floodplain? |
Engineering |
What is a GIS Map? |
Engineering |
Where can I get an Elevation Certificate? |
Engineering |
Where can I find information about the road construction going on in my area? |
Engineering |
Where can I find information on road closures? |
Engineering |
Where can I find information on Utility company that is working near my yard? |
Birth/Death Certs |
How can I get a copy of my birth certificate? |
Birth/Death Certs |
Where can I get a copy of a death certificate? |
Birth/Death Certs |
Where are you located? |
Birth/Death Certs |
What are your office hours? |
Birth/Death Certs |
Can you verify my information over the phone? |
Birth/Death Certs |
Who can request a certified copy of a birthor death certificate? |
Birth/Death Certs |
Who is considered an immediate family member? |
Birth/Death Certs |
Can my aunt or uncle request my birth certificate? |
Birth/Death Certs |
What proof does an immediate family member need to request a birth certificate? |
Birth/Death Certs |
What proof does an immediate family member need to request a death certificate? |
Birth/Death Certs |
What are acceptable forms of ID for issuance? |
Birth/Death Certs |
Will you accept my expired ID? |
Birth/Death Certs |
Do you accept the Matricula Consular identification? |
Birth/Death Certs |
Why do I need a photo ID? |
Birth/Death Certs |
How can I add the father’s name to the birth certificate? |
Birth/Death Certs |
What records are available? |
Birth/Death Certs |
How do I purchase a long form birth certificate for my passport? |
Birth/Death Certs |
Where can I obtain a long form if in was born in another State? |
Birth/Death Certs |
Where can I obtain a long form if in was born in another City in Texas? |
Birth/Death Certs |
Where can I get a mail request application? |
Birth/Death Certs |
Does my mail request application need to be notarized? |
Birth/Death Certs |
Where do I mail my application? |
Birth/Death Certs |
Can I expedite my request? |
Birth/Death Certs |
If I come or walk into the office, can I leave the same day with my birth or death record? |
Birth/Death Certs |
At what time is your office the busiest with customers? |
Birth/Death Certs |
Can I place an order over the phone for a birth or death certificate? |
Birth/Death Certs |
How much does a birth certificate cost? |
Birth/Death Certs |
How much does a death certificate cost? |
Birth/Death Certs |
To who do I make the check or money order payable? |
Birth/Death Certs |
Do I need to send a separate check or money order for each fee? |
Birth/Death Certs |
What forms of payment do you accept? |
Birth/Death Certs |
Is there an additional fee if we use a credit or debit card? |
Birth/Death Certs |
Can the credit or debit card be in someone else’s name? |
Birth/Death Certs |
How long will it take to receive my birth certificate? |
Birth/Death Certs |
What is the difference between a Long form and a Remote form? |
Birth/Death Certs |
Where can I get a Texas Birth or Death record apostilled? |
Birth/Death Certs |
How can I correct a birth certificate or death certificate? |
PD |
Where is the McAllen Police Department located? |
PD |
What are business hours of the Crime Records Office? |
PD |
Where may I obtain a copy of a police report? |
PD |
When may a police report be faxed? |
PD |
Who may I speak to if I have a problem with my report? |
PD |
How soon can I get a copy of my report? |
PD |
How may I determine if an accident report is available? |
PD |
How much does it cost to get a copy? |
PD |
How can I get a clearance letter if I am from out of state? |
PD |
How long is my alarm permit valid? |
PD |
What is the cost of an alarm permit? |
PD |
Do I have to renew my permit if I move to a different house within the city? |
PD |
What are the fees for fingerprints services? |
PD |
Does the McAllen Police Department provide the required fingerprint cards? |
PD |
Where do I get my fingerprint cards? |
PD |
Does the McAllen Police Department offer digital fingerprinting services? |
PD |
Does the McAllen Police Department offer electronic finger print submission? |
PD |
What hours are fingerprint services available? |
PD |
How do I become a McAllen police officer? |
PD |
Where may I inquire about personal property in custody or care of the McAllen Police Department? |
PD |
How may I get personal property released or returned? |
PD |
What offenses does the Crime Against Persons Bureau investigate? |
PD |
Can I file sexual assault charges against my spouse whether we are married or living together? |
PD |
Can my spouse be arrested for assaulting me even if I choose to not file the charges? |
PD |
Can I file sexual assault charges for sexual assault crimes against me when I was a child? |
PD |
What do I do if I filed a complaint and the person has been arrested on the basis of my complaint and I no longer wish charges to be filed? |
PD |
What is a protective order? |
PD |
What is a Final Protective Order? |
PD |
What is a Magistrate’s Order for Emergency Protection? |
PD |
Does the McAllen Police Department have a Narcotics Unit? |
PD |
How can I report suspicious/drug activity? |
PD |
Do I have to identify myself when reporting any suspicious or illegal activity? |
PD |
Does the McAllen Crime Stoppers Program pay for reporting suspicious or illegal activity information? |
Wastewater |
What Is A Collection System? |
Wastewater |
What Is A Wastewater Rate Charge? |
Wastewater |
When There's A Sewer Backup, What Should I Do? |
Wastewater |
What Will Wastewater Collections Do When A Backup Occurs? |
Wastewater |
What Is The Purpose Of Manhole Covers? |
Wastewater |
If I Notice Missing, Damaged Or Noisy Manhole Covers (Loose Fitting) What Should I Do? |
Wastewater |
What Causes A Wastewater To Backup? |
Wastewater |
What Is An Easement? |
Wastewater |
Who Owns And Maintains The Easement? |
Wastewater |
Who Can Enter The Property? |
Wastewater |
Can I Make Improvements Within The Easement? |
Wastewater |
What Is An Encroachment In An Easement? |
Wastewater |
Are There Penalties For Locating Structures Or Improvements On An Easement? |
Wastewater |
Where does Wastewater come from in Homes? |
Wastewater |
Where does Wastewater come from in Industry, Schools, and Businesses? |
Wastewater |
How Do Treatment Plants Protect Our Water? |
Wastewater |
What Is Sludge? |
Wastewater |
How Does a Wastewater Treatment Plant Work? |
Wastewater |
What is the Primary Treatment? |
Wastewater |
What is the Secondary Treatment? |
Airport |
What is the proper identification needed to fly? |
Airport |
Can I fly without identification? |
Airport |
Do minors need identification to fly? |
Airport |
Can I fly to Mexico with a passport card? |
Airport |
What is the size of a carry-on bag? |
Airport |
What is the size and weight of a check-in bag? |
Airport |
What size of shampoo bottle can I carry in my carry-on luggage? |
Airport |
Can I take food on the aircraft? |
Airport |
Can I take food through the TSA Screening area? |
Airport |
Can I have my medication in my carry-on bag? |
Airport |
How much is parking? |
Airport |
What rental car companies are at the airport? |
Airport |
What time does the airport open / close? |
Airport |
What if I lost an item at the airport? |
Convention Center |
What time does the Convention Center open? |
Convention Center |
What time does the Performing Arts Center open? |
Convention Center |
What is the phone number for the McAllen Convention Center Box Office? |
Convention Center |
What is the phone number for the McAllen Performing Arts Center Box Office? |
Convention Center |
What is the phone number for the McAllen Convention Center? |
Convention Center |
What is the phone number for the McAllen Performing Arts Center? |
Convention Center |
Where can I buy tickets for an event at the McAllen Convention Center? |
Convention Center |
Where can I buy tickets for an event at the McAllen Performing Center? |
Convention Center |
Where is the Convention Center located? |
Convention Center |
Where is the McAllen Performing Arts Center located? |
Convention Center |
What events are happening at the Convention Center? |
Convention Center |
What events are happening at the McAllen Performing Arts Center? |
Convention Center |
Do I need to pay for parking? |
Convention Center |
What is the website for the McAllen Convention Center? |
Convention Center |
What is the website for the McAllen Performing Arts Center? |
Convention Center |
When can you ride the peddle swan boats at the McAllen Convention Center? |
Convention Center |
Where can I apply for a job at the Convention Center? |
Convention Center |
How can I rent a room at the McAllen Convention Center? |
Convention Center |
How can I rent the McAllen Performing Arts Center? |
Convention Center |
How can I get pricing to reserve at the McAllen Convention Center? |
Convention Center |
How can I get pricing to reserve at the McAllen Performing Arts Center? |
Convention Center |
Can I take pictures at the McAllen Convention Center? |
Convention Center |
Can I take pictures at the McAllen Performing Arts Center? |
Recycling |
Can I bring my household trash to the City of McAllen Recycling Center? |
Recycling |
Do I need to be a McAllen resident to drop-off recyclables and or paper for the document shredding service at the McAllen Public Works Recycling Center? |
Recycling |
Where can I drop-off my recyclables? |
Recycling |
Can I dispose of construction debris at the recycling center? |
Recycling |
Where can I dispose of medicine? |
Recycling |
What is accepted at the Recycling Center? |
Recycling |
Can I purchase compost/mulch at the Recycling Center? |
Recycling |
Where can I pick up lawn and leaf bags? |
Library |
Where is the Mcallen Public Library located? |
Library |
What are the library hours? |
Library |
How can I get a library card? |
Library |
What is the cost of getting a library card? |
Library |
Where can I use my MPL card? |
Library |
Can I get a library card if I do not live in McAllen? |
Library |
What is the limit of items I can borrow with my library card? |
Library |
How can I request materials not held at any MPL branch? |
Library |
What are the fines for my overdue items? |
Library |
Can I reserve a study room? |
Library |
Can I use the Computer Lab? |
Library |
Can I use Wi-Fi at the library? |
Library |
Can I find Printing / Copying / Scanning / Faxing Services at the library? |
Library |
Can I find 3D Printing Services at the library? |
Library |
How can I schedule a tour at the library? |
Library |
How can I learn what programs the library offers? |
Library |
Can I buy books at the library? |
Library |
Can I donate books to the library? |
Library |
How can I volunteer at the library? |
Library |
Can I find assistive devices for patrons with disabilities at the library? |
Library |
How can I contact a librarian? |
Library |
Can I bring food and drinks into the library? |
Library |
Can I rent rooms at the library? |
Library |
Where can I find information about the café? |
Library |
What are the hours of the Farmer's Market? |
Library |
What is the eBranch? |
Library |
How can I suggest an item for the library’s collection? |
Library |
How can I request that MPL participate in my organization’s event? |
Library |
How can I get tutoring at the library? |
Library |
Where can I claim a lost item at the Library? |
Finance |
Where can I obtain a copy of the Comprehensive Annual Financial Report (CAFR) for the City of McAllen? |
Finance |
Where can I obtain a W9 for the City of McAllen? |
Finance |
Where can I obtain a Hotel Occupancy Tax Form for the City of McAllen? |
Finance |
What is the Dunn and Bradstreet number for the City of McAllen? |
Finance |
What is the number to call and request information about Hotel Occupancy Tax in the City of McAllen? |
Finance |
What forms of payment are accepted at the Finance Department for the City of McAllen? |
Finance |
Does the Finance Department for the City of McAllen accept credit cards? |
Finance |
Does the Finance Department for the City of McAllen accept payments over the phone? |
Finance |
Does the Finance Department for the City of McAllen accept online payments? |
Finance |
Who can I call if I received a check from the City of McAllen? |
Finance |
What do I do with a stale check from the City of McAllen? |
Finance |
Who can give me information on a past due invoice to the City of McAllen? |
Finance |
Why do I have a charge on my bank account from the City of McAllen? |
McAllen Holiday Parade |
Where is parking for the parade? |
McAllen Holiday Parade |
How do we use the shuttle service? |
McAllen Holiday Parade |
When and where are the street closures? |
McAllen Holiday Parade |
Is stadium seating free? Where do we get tickets? |
McAllen Holiday Parade |
Will there be restrooms along the route? |
McAllen Holiday Parade |
Are the shuttles and the stadium handicap accessible? |
McAllen Holiday Parade |
Can we use coolers/chairs/tents along parade route? |
McAllen Holiday Parade |
Can we bring food into the stadium? |
McAllen Holiday Parade |
Is there a meet & greet with the celebrities? |
McAllen Holiday Parade |
What time will we be allowed to pick out a spot along the parade route? |
McAllen Holiday Parade |
Where do parade volunteers sign-up? Where do clean-up crews sign-up/show up? |
McAllen Holiday Parade |
Can we bring bags/backpacks into the stadium? |
PIO |
What are your social media handles? |
PIO |
What is the city’s channel on Spectrum? |
PIO |
Is the channel in any other platform besides cable? |
PIO |
Can we watch the channel online? |
PIO |
What kind of content can we expect to watch on the city’s channel? |
Risk |
How do I report unsafe driving from a City of McAllen vehicle? |
Risk |
How do I report a claim? |
Risk |
What is the status of my claim? |
MPU |
What number should I call for a water line break? |
MPU |
What number should I call for a water line break, after hours or on the weekend or holidays? |
MPU |
What should I do to report a pothole? |
Bus Terminal |
What businesses/services are at the bus terminal? |
Bus Terminal |
What are the hours of operation and contact numbers? |
Bus Terminal |
Where can I park while purchasing a ticket? |
Bus Terminal |
Where can I park when picking someone up from the bus terminal? |
Bus Terminal |
Where can I park my car if I am leaving on a bus? |
Bus Terminal |
Where do the different transportation services load passengers at? |
Bus Terminal |
Where can I file a complaint? |
Parking Garage |
What is the address to the McAllen Parking Garage? |
Parking Garage |
What is the phone number to the McAllen Parking Garage? |
Parking Garage |
Is the garage open to the public? |
Parking Garage |
How much does it cost to park in the garage? |
Parking Garage |
How do you access the parking garage? |
Parking Garage |
How do I pay and exit the parking garage? |
Parking Garage |
What do I do if I lose my ticket? |
Parking Garage |
What if I want to purchase a long-term pass for the parking garage? |
Parking Garage |
How many parking spaces are available in the garage? |
Parking Garage |
Where are handicap parking spaces located in the garage? |
Parking |
What days and hours are the meters enforced? |
Parking |
How much does it cost to park downtown? |
Parking |
Who enforces on-street parking? |
Parking |
How many parking spaces are downtown? |
Parking |
Can I pay for parking with credit card? |
Parking |
Must a vehicle with a handicap placard or tag pay an on-street parking meter? |
Parking |
Do Military Veterans pay for parking? |
Parking |
I received a parking ticket or violation. What do I do? |
Parking |
Can I dispute a citation? |
Auditor |
What is the telephone number to the City of McAllen Auditor’s Office? |
Auditor |
What is the City of McAllen Internal Audit Department? |
Auditor |
How is the City Auditor independent? |
Auditor |
How does an area get selected for audit? |
Auditor |
What happens after an audit? |
Auditor |
What is the City’s Internal Auditing? |
Auditor |
Are there different types of audits in the City of McAllen? |
Auditor |
What is an Operational Audit? |
Auditor |
What is a Compliance Audit? |
Auditor |
What is a Financial Audit? |
Auditor |
What is a Special Assignment Audit? |
Auditor |
What is an Investigative or Fraud Audit? |
Auditor |
What steps are involved in the City of McAllen audit process? |
Auditor |
What is the Planning step? |
Auditor |
What is an Engagement Memo? |
Auditor |
What is an Entrance Meeting? |
Auditor |
What is the Fieldwork step? |
Auditor |
What is the Audit Report step? |
Auditor |
What is the Draft Report? |
Auditor |
What is an Exit Meeting? |
Auditor |
What is a Follow Up audit? |
Auditor |
How do you decide what areas should be audited? |
Auditor |
What is the telephone number to the City of McAllen Fraud Hotline? |
Auditor |
What is the purpose of the City of McAllen Fraud Hotline? |
Auditor |
What is the definition of Fraud? |
Auditor |
What is some types Fraud? |
Auditor |
What is Asset Misappropriation? |
Auditor |
What is Skimming fraud? |
Auditor |
What is a Disbursement fraud? |
Auditor |
What is a Payroll fraud? |
Auditor |
What is an Expense reimbursement fraud? |
Auditor |
What is a Financial statement fraud? |
Auditor |
What is a Corruption fraud? |
Auditor |
What is Bribery fraud? |
Auditor |
What is Embezzlement fraud? |
Auditor |
What is occupational fraud? |
Auditor |
What is the Fraud Triangle? |
Auditor |
How is my identity protected when using the Fraud Hotline? |
Auditor |
Who operates the City of McAllen Fraud Hotline? |
Auditor |
Why should you contact the City of McAllen Fraud Hotline? |
Auditor |
When should a fraud tip be reported? |
Auditor |
What information do you provide on a fraud tip? |
Auditor |
What should be reported and what should not be reported on a fraud tip? |
Auditor |
What happens after a fraud tip is received? |
Bridge |
What are the hours of operation for the Hidalgo Bridge? |
Bridge |
What are your hours of operation for the Anzalduas Bridge? |
Bridge |
Where is the Hidalgo bridge located? |
Bridge |
Where is the Anzalduas bridge located? |
Bridge |
How does the SENTRI program work and how can I apply for it? |
Bridge |
What is the estimated wait time to cross at Hidalgo Bridge? |
Bridge |
What is the estimated wait time to cross at Anzaludas Bridge? |
Bridge |
What are the hours for Empty Commercial Traffic? |
Bridge |
What is the toll at Hidalgo Bridge? |
Bridge |
What is the toll at Anzalduas Bridge? |
Bridge |
Does the Anzalduas International Bridge have pedestrian traffic? |
Bridge |
What is the EZ Cross lane? |
Bridge |
What can we cross from Mexico to United States? |
Bridge |
How can I get a permit to travel into Mexico? |
Metro |
What is the number to request pick-up for paratransit? |
Metro |
Do I need to have a Medicaid or Medicare to use paratransit? |
Metro |
Where can I inquire about reduced fair prices and how to qualify? |
Metro |
Do I need a student I.D. to ride Metro as a student? |
Metro |
Where can I see the bus routes, times they depart and where they stop? |
Metro |
How can I purchase a bus pass? |
Metro |
Can I bring soft drinks or food on the bus? |
Metro |
How much is a child bus pass or fare? |
Metro |
Do any of the routes go outside of the city of McAllen? |
Metro |
What are Metro McAllen’s hours of operations? |
Metro |
What is the cost of a bus pass? |
Metro |
Can I take luggage and bags on the bus? |
Metro |
Can I take an animal on the bus? |
Metro |
How can I file a complaint against an employee? |
Municipal Court |
How should payment be made for my citation? |
Municipal Court |
What happens if I’m late paying my citation? |
Municipal Court |
How much do I owe on my citation? |
Municipal Court |
Can I get more time to pay on my citation? |
Municipal Court |
When is my next court date? |
Municipal Court |
How can I keep my citation off my driving record? |
Municipal Court |
What do I do if I am entering a plea of Not Guilty? |
Municipal Court |
What is the difference between a trial by judge or a trial by jury? |
Municipal Court |
What if I have a warrant for my arrest for a traffic citation will I be arrested if I come to court? |
Parks |
Can I have a moon-jump |
Parks |
Can I take alcohol to the parks? |
Parks |
Can I take my own lock (if fenced in pavilion)? |
Parks |
Where can I see the park hours? |
Parks |
Can I take alcohol to the pool? |
Parks |
Can I have music? |
Parks |
Where can I rent a pavilion? |
Parks |
Can I do fundraisers at the parks? |
Parks |
Where can I see the brochure? |
Parks |
Can I take my dog to the baseball parks? |
Parks |
Can I register online for activities? |
Parks |
Can I pay over the phone? |
Parks |
Can I place a park on hold? |
Parks |
Where can I see the park rental prices? |